The Westin Rusutsu Resort, Rusutsu ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

133 Izumikawa, Rusutsu, Japan, 048-1711

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin 1 Bedroom Two story

Max:

4 persons

820 sq. feet

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Suite Twin 1 Bedroom Two story

Max:

4 persons

820 sq. feet

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Deluxe Twin 1 Bedroom Two story

Max:

4 persons

820 sq. feet

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Rusutsu 1.6 mi

Airports

Sapporo Okadama (OKD) 50.6 mi

New Chitose (CTS) 54.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Onsen Experience

“The separate men's and women's onsen was a tranquil escape after a long day on the slopes. The outdoor onsen offers beautiful views of the surrounding mountains, making it a perfect place to relax and unwind. I loved soaking in the rich, warm water while enjoying the picturesque scenery.” view full review

Delicious Buffets

“I thoroughly enjoyed the breakfast and dinner buffets at the Atrium. The variety of dishes catered to both Asian and Western tastes. I was particularly impressed by the fresh juices and the selection of pastries. The dining experience was convenient and flavorful, offering plenty of choices for every palate.” view full review

Spacious Loft Design

“Our bi-level suite was spacious and well-designed. With a king-size bed upstairs, the lower level featured a living area with two Murphy beds and a comfortable sofa. The natural light that flooded the room in the morning created a welcoming atmosphere. It was perfect for our family of four, although navigating the stairs late at night required some extra consideration.” view full review

Convenient Ski Facilities

“The ski equipment rental at the hotel was handy, even though some communication barriers existed. The easy access to lockers made it simple to store our gear, and the convenience of being able to rent everything we needed on-site was a definite plus during our stay.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Ski to door
Ski storage
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Canoeing
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's buffet
Board games

Spa & Leisure

Garden area
Spa lounge
Sauna
Facial
Treatment room
Beauty treatment
Full body massage
Foot massage
Open-air bath
Public Bath

Room features

Sitting area
Dining table
Trouser press

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

133 Izumikawa, Rusutsu, Japan, 048-1711

Map view

133 Izumikawa, Rusutsu, Japan, 048-1711

City landmarks

13 Izumikawa

Rusutsu Resort amusement park

2500 ft

13 Izumi-kawa

Rusutsu Resort

2500 ft

West 1st Quad

2500 ft

Rusutsu Ski Resort

2500 ft

West 2nd Quad

2500 ft

West Gondola

2500 ft

Ski Area

Rusutsu Resort Ski Area

2500 ft

Shiribetsu-dake

1.7 mi

Park

Akai Kutsu Park

1.6 mi

68-1 Rusutsu Akai Kutsu Park

Boshi Statue

1.6 mi

West Tiger Pair Lift

2.6 mi

127-2 Rusutsu Rusutsu Furusato Park

Kaitaku no Haha Statue

6.9 mi

127-2 Rusutsu behind Michi-no-Eki 230 Rusutsu

Rusutsu Furusato Park

6.9 mi

East Gondola 1

8.2 mi

East Pair Lift 1

8.2 mi

East Quad

8.2 mi

Tower Pair Lift

8.2 mi

East Gondola 2

8.2 mi

Nearby

13 Izumikawa

Rusutsu Resort amusement park

1500 ft

Restaurants

Atrium

100 ft

133 Izumikawa The Westin Rusutsu Resort 1F

Kazahana

100 ft

133 Izumikawa The Westin Rusutsu Resort 2F

The Red House

1000 ft

144 Izumikawa

BBQ Restaurant Lamp House

1300 ft

13 Izumikawa Rusutsu Resort Hotel & Convention

Cafeteria Steamboat on Mt.Isola

300 ft

13 Izumikawa

Italian Restaurant Costa Terrazza

300 ft

13 Izumikawa Rusutsu Resort Hotel

Japanese-Style Pub Kakashi

400 ft

13 Izumikawa

Tea Lounge Dolche

300 ft

13 Izumikawa 2F North Wing

Pub Cricket

300 ft

13 Izumikawa Rusutsu Resort Southwing 1F

Hokkaido Buffet Oktober Fest

400 ft

13 Izumikawa Rusutsu Resort 1F

Yochan

600 ft

24 Izumikawa

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

7.6/10

Very good

Rooms

8.4

Location

7.4

Service

8.0

Dining

6.6

John

United Kingdom, January 2025

6.6/10

We had a lovely time at the Westin Rusutsu, enjoying the beautiful views and spacious loft rooms. However, the extra charges for accommodating my kids' Murphy beds, the somewhat inconvenient access to the onsen, and the inconsistent housekeeping were notable drawbacks. Overall, the resort is family-friendly and well-suited for skiing, but some improvements are needed in service and amenities.

Rooms

7.0

The loft rooms are spacious with a great view, but the design has some quirks, like shorter ceilings and steep steps.

Service

6.0

Staff were helpful, but the housekeeping was inconsistent and required reminders for cleaning.

Location

7.0

The location provides great access to ski slopes, but options for groceries and other facilities nearby are quite limited.

Dining

6.0

Dining options were decent, but there was a lack of quick fruit access, which was disappointing.

Facilities

7.0

The facilities included a nice onsen and a fun monorail, but the ski lockers needed to be larger.

Zoe

United Kingdom, December 2024

7.4/10

Our stay was quite enjoyable, especially given the spacious and comfortable room we had, although improvements could be made regarding the dining options and service responsiveness. The location afforded us stunning views, but we did experience some inconveniences with the logistics of the onsen and housekeeping. Overall, it felt like a great spot for family skiing despite a few hiccups.

Rooms

9.0

The bi-level room was incredibly spacious and comfortable, allowing ample room for our family. The layout with two Murphy beds in the living area and two full beds in the loft was perfect, but the lack of an ensuite bathroom on the upper floor was a slight hassle.

Service

7.0

The service was friendly, but there were moments when we felt forgotten, particularly regarding housekeeping. They were quick to assist when needed, like driving my passport to the airport, which was incredibly helpful.

Location

8.0

The hotel's location was quite scenic and peaceful, although a bit remote, requiring us to travel further for amenities and activities. It was a short drive to the nearby ski areas, making it convenient for our winter activities.

Dining

6.0

We found the breakfast options a little underwhelming; variety was lacking compared to what we expected given the hotel’s prestige. However, dinner required reservations, and we learned that the earlier we did this, the more choices we had.

Facilities

7.0

The facilities, particularly the onsen and ski storage, were decent, but I would have preferred a more luxurious experience overall. Accessing the onsen was a bit odd, requiring us to walk through the lobby, which disrupted the relaxing vibe.

Christopher

United Kingdom, December 2024

7.8/10

My stay at the Westin Rusutsu was fantastic overall! The duplex room layout was great for family gatherings and created some wonderful memories. The service from Maeda-san was exceptional, with thoughtful touches like welcoming chocolates. However, I wish they had more amenities in the room and clearer ski rental instructions. The slopes were perfect for families but be ready for some minor inconveniences with transport.

Rooms

8.0

The rooms were spacious and comfortable, featuring a Super King bed on the upper level along with a cozy living area, bar, and various amenities. However, it would have been great if they included a microwave and better coffee-making options.

Service

9.0

The service was outstanding! Maeda-san was especially helpful and attentive, ensuring all our needs were met during our stay and even arranging some fruits I wanted.

Location

7.0

The hotel's location was convenient but accessing the ski collections at the monorail was a bit of a hassle. It’s to the convention side, but overall, it allowed for easy transport to numerous activities in the area.

Dining

8.0

Dining options were plentiful, with a mix of Japanese and Western dishes, but it could get crowded, especially during peak hours.

Facilities

7.0

Facilities were decent, with a good range of activities available, although the rental system could use some upgrades.

Eva

United Kingdom, October 2024

7.8/10

Our stay at Westin Rusutsu was delightful, with spacious rooms that offered stunning views and a relaxing ambiance. While the buffet breakfast was extensive, I found the dining options a bit limited overall, especially considering the dining outlets within the hotel. The location was picturesque but slightly inconvenient regarding access to more diverse food options. The service was efficient and attentive, which greatly enhanced our experience.

Rooms

9.0

The rooms are incredibly spacious and comfortable, featuring a duplex layout that allows for a wonderful flow of natural light. We loved our room's spectacular views from the 21st floor.

Service

8.0

The service was professional and engaging, with a polite staff responsive to our needs and requests.

Location

7.0

The hotel's location offers breathtaking views of the surrounding mountains, although it's a bit isolated and requires using the monorail for access to more dining options.

Dining

7.0

We enjoyed the buffet at the Atrium; it was quite nice with a good spread, but dining options felt limited, prompting us to venture outside the hotel frequently.

Facilities

8.0

Facilities were well-maintained, including a cozy spa that offered both indoor and outdoor relaxation areas.

Isabella

United Kingdom, September 2024

8.4/10

The Westin Rusutsu offers an idyllic escape from the busier crowds of Niseko, making it a fantastic choice for those seeking a serene skiing experience. The rooms are spacious and provide stunning views, while the on-site onsen adds a luxurious touch to the stay. However, dining options outside the hotel are limited, which could become repetitive over a longer stay. Overall, it's a comfortable and convenient base for winter activities.

Rooms

9.0

The rooms are spacious, unique duplex designs with great views of Mt Isola and the gondola. They are clean and very comfortable, though the layout with the bathroom on a different floor could be inconvenient for some.

Service

10.0

Service at the Westin Rusutsu is exceptional. The staff is well-trained, polite, and genuinely helpful, going out of their way to assist with requests, such as arranging transportation and restaurant bookings.

Location

8.0

The location is beautiful and tranquil, providing a peaceful setting away from busier ski resorts. It’s accessible from Sapporo airport, though it requires some travel time.

Dining

6.0

Dining options at the hotel are decent but could benefit from more variety, especially for longer stays. The food was average in quality but offered a range of cuisines.

Facilities

9.0

Amenities such as the onsen and ski equipment rental right in the hotel enhance the convenience of the stay. The onsen is clean and well-maintained, though the private outdoor area lacks a scenic view.